What we collect
When you request a quote or book a move, we collect what we need to do the job: your name, phone number, email, the addresses involved, your move date, and details about your home and belongings. If you pay a deposit or balance electronically, payment is handled by our processor — we don’t store full card numbers on our systems.
How we use it
We use your information to prepare your estimate, schedule and run your move, file parking permits and building certificates of insurance, and stay in touch about your job. We may contact you afterward to ask how it went or to follow up on a question. That’s the extent of it.
We do not sell your information. We are a moving company, not a lead seller. We never sell, rent, or trade your details to lead buyers, brokers, or marketing networks.
Who sees it
Your information stays with our office staff and the crew assigned to your move. We share details with a third party only when it’s necessary to complete the job — for example, giving a building’s management office the certificate of insurance it requires — or when the law requires it.
How long we keep it
We retain move records for as long as we need them for accounting, tax, insurance, and legal purposes, then dispose of them securely. You can ask us what we hold about you, request a correction, or ask us to delete records we’re not required to keep.
Cookies and our website
Our site uses basic cookies and standard analytics to understand traffic and improve the pages. These don’t identify you personally. You can block cookies in your browser settings without losing the ability to request a quote by phone or email.
Contact
Questions about your privacy? Email [email protected] or call (888) 711-4778, and we’ll walk you through it.